Thank you for shopping with us! We strive to provide you with high-quality clothing and exceptional customer service. Please review our return policy below:
1. General Policy:
- We do not accept returns or offer refunds on clothing, except under specific circumstances outlined below.
- All sales are final, and we cannot accept returns or provide refunds for any reason other than those mentioned below.
2. Exceptions:
- If the clothing item is still in its original packaging, unwashed, and unworn, it may be eligible for return.
- To initiate a return, please contact our customer service within [7] days of receiving the item, providing your order details and reason for return.
3. Inspection and Replacement:
- The returned item must be physically received and inspected by our team before a replacement can be sent out.
- We reserve the right to refuse a return if the item does not meet the specified conditions mentioned in point 2.
- If the returned item is deemed eligible for replacement, we will promptly send out a replacement item of the same size and style, subject to availability.
4. Return Shipping:
- Depending on the circumstances, return shipping may be at the customer's expense.
- If the return is due to a manufacturing defect or an error on our part, we will cover the return shipping costs.
- Please ensure that the returned item is securely packaged to avoid any damage during transit.
5. Refunds:
- As stated earlier, we do not offer refunds on clothing purchases.
- In case a replacement item is not available, we may provide store credit or offer an alternative solution at our discretion.
6. Contact Us:
- If you have any questions or concerns regarding our return policy, please contact our customer service team at [contact details].
- We are here to assist you and ensure your satisfaction with our products and services.
Please note that this return policy is subject to change without prior notice. We recommend reviewing the policy before making a purchase.
This Privacy Policy describes how Freedom Desired Co collects, uses, and protects the personal information you provide on our website. By accessing or using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
Information We Collect:
- Personal Information: When you create an account, place an order, or interact with our website, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
Use of Information:
- We use the personal information you provide to process your orders, communicate with you about your orders, and provide customer support.
- We may use your email address to send you promotional offers, newsletters, or updates about our products and services. You can opt-out of receiving such communications at any time.
- We may use non-personal information for analytical purposes, to improve our website, and to enhance the user experience.
Data Security:
- We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
- You can choose to disable cookies through your browser settings, but please note that certain features of our website may not function properly.
Third-Party Disclosure:
- We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or as required by law.
Changes to Privacy Policy:
- We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.
Contact Us:
- If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at [contact details].
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Freedom Desired Co.
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